Legal
Terms & Conditions
Last updated August 2026
These terms govern your use of the SHELI website and any order placed with us. By browsing our site or placing an order, you agree to the terms below.
Eligibility
You must be at least 18 years old, or be using the site under the supervision of a parent or guardian, to place an order.
Products & Pricing
All prices are listed in US dollars and are subject to change without notice. We make every effort to display accurate pricing and availability, but errors may occasionally occur. If an item is listed at an incorrect price, we reserve the right to cancel the order and issue a full refund.
Orders & Payment
Payment is processed securely through PayHere at checkout. An order is confirmed once payment has been authorized and you receive a confirmation. We reserve the right to refuse or cancel any order, including in cases of suspected fraud, pricing errors, or insufficient stock.
Shipping & Delivery
We offer complimentary worldwide shipping, with delivery typically within 3–5 business days. Shipments are insured and may require a signature on delivery. Estimated delivery times are not guaranteed and may vary by destination.
Returns & Refunds
Returns and refunds are governed by our Return Policy, which forms part of these terms.
Account Responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately of any unauthorized use.
Intellectual Property
All content on this site, including images, text, and the SHELI name and logo, is the property of SHELI or its licensors and may not be reproduced without written permission.
Prohibited Uses
You agree not to misuse the site, including attempting to interfere with its operation, accessing it through automated means without permission, or using it for any unlawful purpose.
Limitation of Liability
To the fullest extent permitted by law, SHELI is not liable for any indirect, incidental, or consequential damages arising from use of the site or products purchased through it. Our total liability for any claim is limited to the amount paid for the order in question.
Governing Law
These terms are governed by the laws of Sri Lanka, without regard to conflict-of-law principles.
Changes to These Terms
We may revise these terms from time to time. Continued use of the site after changes are posted constitutes acceptance of the updated terms.
Questions? Reach us at info@sheli.online.
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